Built for aviation. Built around you.
Aviation is where we come from and where we work every day. Our trainers have flown, served in the cabin and worked on the ramp, and we share one goal: to make aviation training better
What we do
Hands-on, practical training from seasoned aviation professionals, tailored to your operational needs.
Explore training modulesWe tailor our training programme to your operational requirements.
Intensive, regular or long-term programmes, planned around your daily operations.
Delivery options that fit your teams and locations.
ICAO examiners, English instructors and CRM trainers with real aviation experience.
Customer story: Lufthansa technical Training
“Volando delivers Technical Aviation English training across all our key locations, with a deep understanding of the operational environment of aviation technicians. With over 300 successful training days every year, Volando has become a highly reliable training provider and cooperation partner whose quality and flexibility we greatly value.”
2–3
Courses per month
300+
Training days per year
Aviation Training
Practical English training for your technical workforce. Your staff build the vocabulary and language skills needed to read maintenance documentation, follow work instructions and communicate precisely in a maintenance environment. Courses are delivered by experienced aviation English instructors with scenario-based exercises and adapted to your operation.
Technical personnel at MROs, airlines and maintenance organisations, such as mechanics, technicians and engineers, who work with English technical documentation. Suitable for in-house groups from the same department or location.
Aircraft structure and systems vocabulary
Language for instructions: imperatives, modal verbs, passive voice and prepositions
Exercises, quizzes and mock tests
Standardised, safety-oriented communication training for your operational staff, based on Volando's airside syllabus. The course follows ICAO standards, applies Evidence-Based Training principles and uses real language events to strengthen situational awareness.
Operational personnel of airports, ground service providers and other aviation companies with access to the movement area, for example airside drivers, follow-me and apron supervision, winter service, fire brigade and airport technology. Basic operational knowledge and a foundation level of English are recommended.
Why language matters for safety: incident examples and regulatory context
Golden rules of two-way communication: clarity, brevity, readback and hearback
Vocabulary for apron, taxiway and runway, signs and markings
Scenario training: unclear instructions, busy frequencies and emergencies
A foundation course in aviation English for your employees who need to communicate confidently in their daily work. It combines aviation vocabulary, listening and speaking practice and plain English for routine and unexpected situations, adapted to your operational context.
Employees in all roles of airlines, airports and aviation service companies, including flight crew, cabin crew, ground operations and technical staff. A foundation level of English is recommended.
Core aviation vocabulary for your role
Listening practice with realistic dialogues and audio
Speaking practice: describing situations, asking, confirming and clarifying
Plain English for non-routine situations
Pronunciation and accent awareness
Role plays and scenario-based exercises
Targeted preparation of your personnel for the ICAO Language Proficiency Test at Levels 4 to 6. The training follows the ICAO rating scale and focuses on the speaking and listening skills that are tested, with picture description, interaction and radiotelephony exercises and individual feedback for each participant.
Pilots, air traffic and ground personnel of airlines, flight schools, airports and ground service providers who need to reach or maintain ICAO Level 4 or higher, for example under EASA FCL.055 or ADR.OPS.B.029.
The six ICAO criteria: pronunciation, structure, vocabulary, fluency, comprehension and interactions
Test format and task types
Picture description
Listening comprehension with radio recordings
Plain English in radiotelephony and non-routine situations
Mock test with individual feedback
Crew Resource Management and Human Factors training that strengthens communication, coordination and decision-making in your teams. Sessions combine short inputs with discussions, case studies and group exercises. They are led by qualified CRM trainers with operational experience and can be aligned with your operation and regulatory requirements.
Flight crew, cabin crew and ground operations teams of your organisation as well as operations and training management. Courses can be run for mixed groups or for specific roles.
Human performance and its limits
Communication, assertiveness and feedback
Teamwork, leadership and followership
Situation awareness and decision-making
Workload, stress and fatigue
Human error and threat and error management
Case studies from real incidents
Preparation of your pilots and aviation staff for the German radiotelephony certificates for the aeronautical radio service (BZF and AZF). The course trains correct radio procedures and phraseology for communication with air traffic services and prepares participants for the official examination.
Flight schools, aviation companies and other organisations whose pilots, student pilots or staff need a BZF or AZF. The AZF requires a BZF I or BZF II and is acquired through an additional examination.
Radiotelephony procedures and structure of radio calls
Standard phraseology for typical flight phases
ICAO spelling alphabet and numbers
Readback and clarification
Distress and urgency messages and unusual situations
Practical radio exercises and exam-style practice
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